We know that it can be overwhelming to welcome a stranger into the home. Because of that, we train our professionals not just on high-quality care but on interpersonal relationships as well.
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I wanted care for my Dad TC who is partially deaf and lives in the community I searched many care sectors in the area.
Tessa the manager came to conduct the assessment she provided a very nice comprehensive understanding of the care my Dad would receive
The carer was very nice always on time completed all the tasks. My Dad could no longer live in the community I had to make that decision and put him in a care home.
However the agency provided the best care for him.