About PHC Healthcare

Welcome to PHC Healthcare

PHC Health Care Ltd is Private Domiciliary Care agency providing care for Older people who has Dementia, Mental Health Care, Physical Disability and learning disability, End of life care and complex care. PHC Health Care Ltd is a quality home care provider offering premium, friendly visiting care and live-in care to help people continue to live happily and independently at home.

Care is focused around companionship and developing meaningful relationships between clients and carers. PHC Health Care Ltd use the latest technology to allow relatives to stay in touch with the care being delivered in almost real time no matter where they are in the world.

PHC Health Care ltd Home Care’s core values: ‘We provide Personalised home care services We are Proud to Care & We are On Your Side’ really demonstrate their ethos and the way they advocate for their clients and carers to ensure they are truly supported and enabled to maximise their potential and quality of life. We provide training to our care workers to ensuring they are to demonstrate and carry out their jobs effectively.

PHC Health Care Ltd believe in honesty, integrity and pride in what it does and has respect for those it does it for. What matters is that the homecare services you receive are the best fit for your lifestyle and specific to your home – no matter how much or how little you require. Indeed, with discretion and courtesy, the care team will make a point of getting to know you and your life in your home. That way, you’ll get support that’s right for you, in the place where you’re most comfortable

We are proud to offer one of the highest in home care quality in the North London and Hertfordshire areas.

Mission Statement

OUR MISSION IS TO PROVIDE FLEXIBLE, COMMUNITY-BASED CARE SUPPORT OF THE HIGHEST STANDARD THAT PROMOTES INDEPENDENCE, DIGNITY AND CHOICE.

We offer a personal and professional homecare and support service. We provide the best care and is committed to building a relationship that you can trust.

We have revolutionised the way that high quality and bespoke care is delivered in Waltham Cross covering North London and Hertfordshire areas not only to older people but also to those with specialist care needs and their families. Service is at the heart of what we do – we are driven, and we adapt to our clients needs and requirements.

Our Values

IN DELIVERING OUR SERVICES, WE ALWAYS AIM TO GIVE EFFECT TO THE FOLLOWING VALUES:

Safe

Person Centered

Outcome Driven

Quality Care

Ensuring all service users are safe when engaging with our staff is our main priority. All care plans are developed with an end goal in mind based on agreed outcomes with service user. Person-centred care is at the heart of our organisation and we let you decide how you want us to support you as we believe there is no one size fits all approach to care. Our management team regular quality checks including spot checks and service review meetings with you to ensure we are meeting our target of high quality care.

How are we different

We first and foremost exist to serve our clients. Whenever doubt exists in a situation, we consider this our guiding priority. How we treat each other dramatically affects how we treat our clients. Every associate deserves and receives respect, consideration and support

WE KEEP IN TOUCH

We stay in close contact with the other people who support you (both family and friends and other health professionals), keeping meticulous records which you and those close to you can access easily.

WE OFFER AROUND-THE-CLOCK SUPPORT

Help is always just a phone call away, 24/7, with support staff able to respond to your needs at short notice.

WE SUPPORT LIFESTYLES

We support you to continue doing the things you enjoy, while feeling safe and secure and enjoying the independence and comfort of living at home.

WE DON’T BELIEVE IN 15 MINUTE CARE VISITS

We don’t believe it’s possible to deliver quality care in a 15 minute visit, so we don’t offer them. Our preferred minimum care visit is one hour – and by that we mean a full 60 minutes, as we travel in our own time, not yours. This allows us the time to listen to our clients and get to know them well, to complete tasks properly and to observe any changes in their health or well-being and respond accordingly.

Our valued and professional Care Workers provide high quality and personalised Care Services, which allow you to live life independently in your own home. Our wide range of services, along with our commitment to making a difference every day, ensures peace of mind for our clients and their families

Why Choose Us

Great reasons to choose PHC

We offer a variety of Care Services to seniors and adults with both physical and mild learning disabilities. Our service are customized to every individual through a personal care plan and are provided by highly- trained Care workers who are effective competent in the organisation and in the North London and Hertfordshire areas.

  • Person-centred Care packages
  • Carefully vetted staff
  • Run by industry veterans
  • Flexible bespoke service
  • competitive rates
  • A wide range of services and help